Resources
If your question is not answered here, please contact us to better serve you.
Can I post more than 6 times a day?
Automatic posting is capped at 1, 3, and 6 times daily. Depending on the plan, to ensure quality and avoid spamming. You can still schedule more posts using our custom calendar feature.
Will you support more social media platforms?
Yes, we’re working on adding support for Youtube and TikTok to enhance your experience in the near future.
How to connect Facebook, Instagram, and Threads?
Your profiles need to be public profiles as a requirement and all your assets need to be in the same business profile. You can manage your business assets at (https://business.facebook.com).
A Facebook App needs to be created with your account by going to (https://developers.facebook.com/apps/) in order to access your accounts.
You will need to assign the following permissions:
FACEBOOK
business_management
pages_manage_engagement
pages_manage_metadata
pages_manage_posts
pages_read_engagement
pages_read_user_content
pages_show_list
public_profile
read_insights
INSTAGRAM
Instagram Public Content Access
business_management
instagram_basic
instagram_business_basic
instagram_business_content_publish
instagram_business_manage_insights
instagram_business_manage_messages
instagram_content_publish
instagram_manage_comments
instagram_manage_contents
instagram_manage_engagement
instagram_manage_insights
pages_read_engagement
pages_show_list
public_profile
THREADS (Threads is coming soon)
threads_basic
threads_content_publish
threads_manage_insights
threads_profile_discovery
Once this is done.
You will need the following credentials and information:
- Facebook Page ID
- Instagram Business Account ID
- Facebook Page Access Token
- Facebook System User Token; with at least partial access permissions for your Facebook fan page, your Instagram profile, and your Facebook App.
If you have a PRO plan, all your profiles need to be in the same business.
Once you have the information, come back to Mia and input the credentials in the configuration page. And that’s it.
We are working on making this an easier process.
How to connect X/Twitter
Connecting X/Twitter is pretty easy. Go to (https://developers.x.com), once logged in create and app and get the following credentials for Oauth 1.0:
- X API Key / Consumer Key
- X API Secret / Consumer Secret
- X Access Token
- X Access Token Secret
Once you have the information, come back to Mia and input the credentials in the configuration page.
Very important; You must have credits in your X API account in order for Mia to be able to publish in to X.
What if my business doesn't have a physical location?
If your business is 100% web based and doesn’t have a physical address/location. You can set the location of your business to “website”.
Who would use this setting; companies that sell services online, content creators, coaches, online education industry, etc. Pretty much anyone that sells online only.